Blog posts
Mac&Ernie’s marketing, social media and customer experience blog.
You’re going to find a lot of marketing and social media gold tips in this blog. Find more by following Mac&Ernie on social media. If you’ve arrived here looking for answers, try searching the site to find them or simply browse the blog posts.
The smart way to simplify your marketing: add kindness, reduce friction
If you’ve ever wished your marketing felt simpler and more impactful, the answer might not be another tool, trend, or tactic. It might be in how you make people feel - and more specifically, how easy you make it for them to connect, buy, book, and belong.
How small business can use chatbots and self-service to amplify their customer experience
Customer experience is where most businesses are now competing for customer loyalty and retention. Find out how your small business can be a big player in this important space.