Resources & Downloads

My blog, podcast, guides and workbooks offer the same practical insight, clear thinking and warm support that shape my coaching and workshops - in a flexible and more affordable online format.

This resource library is designed to help small businesses and community organisations simplify marketing, strengthen customer experience and create more ease in the way they communicate and operate. Everything here is made to be useful, relevant and easy to put into practice.

I’m also continuing to expand my range of programs and tools for people who want clearer communication, more sustainable marketing and less overwhelm.

Check back regularly, get in touch if you’re looking for something specific, or sign up for The Ease Edit to hear about new resources, workshops and programs first.

Popular resources and downloadables

Post Less. Get More. Free Marketing Audit
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Post Less. Get More. Free Marketing Audit
$0.00

A 10-minute marketing audit for small businesses spending more time making content than money.

If your calendar's quiet but your phone is full of social media notifications, this is for you. Post Less. Get More. is a free, 10-minute marketing audit that helps you see - quickly and honestly - which marketing activities are draining your time without booking you clients.

This short, practical audit guides you through fifteen statements about your current marketing habits so you can:

  • Spot the visibility activities that look productive but aren't actually bringing in bookings.

  • See clearly which marketing platforms, tools and habits to stop using this week.

  • Find out whether you're Mostly There, In The Trap, or On The Treadmill.

  • Get one specific, doable fix to try before next Friday.

  • Take the first concrete step toward marketing built on connection, not content volume.

It takes just ten minutes, but the diagnosis it gives you can change how you market your business for good.

Use it as a quick reality check on your current approach, or as a starting point before joining the Do Less, Connect More 6-Week Program.

Perfect for: small business owners, regional and suburban service providers, founders, sole operators, and anyone tired of spending more time on social media than running their business.

Price: Free.

Download Post Less. Get More. and find out exactly what marketing activities to stop doing this week.

Free Customer Experience Audit
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Free Customer Experience Audit
$0.00

A simple first step to making your business easier to buy from.

If your business feels unclear, complicated, or harder to buy from than it should be, this customer experience audit helps you quickly spot where friction is hiding - before it costs you time, customers, or confidence.

This short, practical audit guides you through key parts of your customer experience so you can:

  • Identify the small but costly points of friction, effort or confusion that are losing you customers.

  • See where buyers hesitate, second-guess themselves, or quietly drop off.

  • Check whether your marketing messaging matches the experience you actually deliver.

  • Spot the gaps between what customers expect and what they get.

  • Pinpoint the one or two changes that will make the biggest difference, fastest

It takes just a few minutes, but the clarity it gives you can change everything. Use it as a quick pulse check on your business, as a starting point before building your full Customer Ease Map™, or before joining the Do Less, Connect More 6-Week Program.

Perfect for: small business owners, regional and suburban service providers, community organisations, place-based brands, and anyone wanting clearer insight into what's working, what's not, and what to fix first.

Price: Free

👉 Download the Customer Ease Audit and take your first step today towards a business that feels easier - for you and your customers.

Do less.
Connect More.

6 weeks personalised 1:1 coaching

Reset your marketing and customer experience over six weeks - so it actually works, without burning you out. A new, personalised 1:1 intensive experience with me as your expert guide.

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