Blog posts

Mac&Ernie’s marketing, social media and customer experience blog.

You’re going to find a lot of marketing and social media gold tips in this blog. Find more by following Mac&Ernie on social media. If you’ve arrived here looking for answers, try searching the site to find them or simply browse the blog posts.

Erika McInerney Erika McInerney

Why I use a Do-Try-Consider framework in my Coaching (and how the “you should” culture is hurting small businesses)

I haven’t publicly spoken much about my coaching method, but it’s grounded in a simple but powerful structure called Do–Try–Consider - a framework that creates clarity, reduces overwhelm and supports healthier, more thoughtful decision-making. It’s the opposite of shouting orders. It’s a conversation. I’d like to share it with you.

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Erika McInerney Erika McInerney

How to really support local and small this Christmas (2025 edition)

Every year I set myself a challenge to do as much of my Christmas shopping as possible locally. It takes more time, and sometimes more money, but in 2025 - a year where the cost of living is still stretching families and local business owners to their limit - it feels more important than ever. Here are my tips, if you’d like to join me.

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The smart way to simplify your marketing: add kindness, reduce friction

If you’ve ever wished your marketing felt simpler and more impactful, the answer might not be another tool, trend, or tactic. It might be in how you make people feel - and more specifically, how easy you make it for them to connect, buy, book, and belong.

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'Confirm Shaming' and other marketing practices that give me (and probably your customers) the ick!

You may not have heard this term, but I bet it’s been used on you before. I think it’s important to understand how to not fall into the trap of unethical marketing practices as a consumer, but also as a business.

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How to convert your Meta Business Suite into a Meta Business Portfolio (and why you should do it).

Here’s a step-by-step guide to transitioning your Meta Business Suite account into Meta Business Portfolio to secure your assets and safely manage access by third-parties and employees.

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Erika McInerney Erika McInerney

A guide to supporting Australian Made and local businesses all year round

I think shopping local should always start with “could I?” rather than “I should” because it can be a little harder to do. That said, the month of May is Australian-Made month and a good chance to check in on your habits. I’ve put together a stack of ways to support local with less effort in this blog.

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Spark conversation and connection - a guide to conversational marketing

If you’re scouring social media and the internet for trends or ways to get ahead with your marketing in 2024, you may have come across phrases like ‘authentic marketing’ and ‘starting conversations’ or conversation over conversion’. One of the ways to achieve this is through ‘conversational marketing’, something you may already be doing. To be more intentional

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No budget? No problem: Creating a marketing plan for your small business when you have limited funds

Are you a small business owner feeling overwhelmed by all of the marketing advice out there? Are you trying to get by on free tips, challenges and relentless emails? You can do more with less, here’s how.

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How to know if your social media is working for you

Small businesses across Australia often struggle to understand how to measure their social media success. With so much time and often money spent in these platforms, it's a good idea to keep track of how your efforts actually contribute to your business goals. In this article I break down the jargon and give practical tips for measuring your social media ROI.

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Erika McInerney Erika McInerney

A guide to organising and managing your ideas

We all get ideas, but what you do with them when they arrive can be central to your success, especially in small business. Ideas can save us time, make us better or stronger. Ideas are also really important in marketing and content creation. Here are three ways I manage and organise my ideas so I don’t lose them as quickly as they appear.

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