Organisational & Executive Social Media Policies & Guides

Organisation-specific social media policies, playbooks and executive guides

Executives, Councillors academics and community leaders are increasingly expected to show up publicly - whether through media, sector conversations, LinkedIn, conferences, or service promotion. But in many organisations, the parameters are unclear.

The result is often one of three things:

  • They stay silent to avoid risk

  • They act inconsistently

  • They feel pressure to perform visibility in ways that don’t feel aligned

  • They make easily avoided mistakes that impact their reputation

  • They waste valuable time stressing and guessing about what to say

I help organisations address gaps in understanding, skills and confidence when it comes to developing and maintaining a public presence.

I work with Local Councils, Boards, Executive Teams and Organisations to develop a clear, practical social media policy and an accompanying guide that gives people confidence in how they can show up publicly - without scripts, spin, or unnecessary restriction.

The aim isn’t to restrict or dictate how your leadership team shows up or communicates, but to make it clear where judgement can be used confidently and within agreed parameters.

Increase your organisation’s visibility and presence through your people - with clear policies, approval procedures, brand guidelines AND plenty of tips for content creation and saving time.

Social Media Policy & Executive Guides for SMEs and Organisations

We can work on your policies and develop a guide as a package or simply develop more guidance around existing approved policies.

May include:

  • Context and risk audit

  • Alignment with existing governance and strategies provided

  • Leadership voice mapping

  • Drafting of a formal social media policy

  • Creation of an executive guide to public voice and presence

  • Final documents ready for approval and rollout - branded or text only for your graphic designer

Note: A policy is public facing and can be displayed on the website. A guide or ‘playbook’ contains context, scenarios and guidance for leaders navigating the regulations.

Optional additions

  • Briefing session/s or workshops

  • Individual 1:1 advisory sessions

  • Integration with onboarding processes - recorded video or live workshop

Local Government specific Social Media Policy & Guide

We can work on your policies and develop a guide as a package or simply develop more guidance around existing approved policies.

May include:

  • Alignment with existing governance and strategies related to your specific State or Territory

  • Leadership voice mapping

  • Drafting of a formal social media policy

  • Creation of a guide or ‘playbook’ for Executive and Councillor use

  • Final documents ready for approval and rollout - branded or text only for your graphic designer

Note: A policy is public facing and can be displayed on the website. A guide or playbook contains context, scenarios and guidance for leaders navigating the regulations.

Optional additions

  • Briefing session/s or workshops

  • Individual 1:1 advisory sessions

  • Integration with onboarding processes - recorded video or live workshop for ie. new Councillors.

Erika wearing a white blazer, stands in a light bright space, smiling.  She is offering social media policy creation and coaches leaders to use their voice effectively and authentically.

If you’d like to find out more about developing organisational and executive social media policies and guides, or would like to enquire about packaging them up with other coaching and/or strategy services, please fill out the form here.

You can also book a no-obligation chat with me, using the button below.

I look forward to meeting you.

Let’s talk

To clarify

Leadership voice mapping is the process of making explicit how leadership voice operates in your organisation, instead of leaving it assumed, inconsistent, or unspoken.

It answers questions that are usually felt but rarely clarified. It is not:

  • Deciding what people should say

  • Scripting leaders

  • Choosing platforms

  • Turning leaders into spokespeople

It is about clarity, permission, and boundaries.

Leadership voice mapping clarifies:

  • Who speaks publicly and in what capacity

  • Where leadership voice adds value

  • Where restraint is expected or appropriate

  • How individual expertise relates to organisational voice

  • What sits inside personal judgement vs organisational responsibility

Most organisations have implicit answers to these questions - voice mapping makes them explicit and shared.

Simplified illustration of a pink smartphone with a black outline, tilted to the side.