I haven’t publicly spoken much about my coaching method, but it’s grounded in a simple but powerful structure called Do–Try–Consider - a framework that creates clarity, reduces overwhelm and supports healthier, more thoughtful decision-making. It’s the opposite of shouting orders. It’s a conversation. I’d like to share it with you.

If you’ve ever wished your marketing felt simpler and more impactful, the answer might not be another tool, trend, or tactic. It might be in how you make people feel - and more specifically, how easy you make it for them to connect, buy, book, and belong.

Customer experience is where most businesses are now competing for customer loyalty and retention. Find out how your small business can be a big player in this important space.