If your marketing or customer experience feels harder than it should, the Customer Ease Map Workbook will help you find the friction, fix it, and create a smoother, more sustainable business.
This guided workbook walks you step-by-step through mapping your customer journey so you can:
Understand the six key stages in your customers’ journey with you
Identify where customers hesitate or drop off
Redraw or recreate the experience of buying from or working with you
Clarify your communication and messaging
Add simple moments of care that build trust and loyalty
Strengthen your marketing by aligning it with the experience you deliver
Create more ease for you and your customers
The workbook is packed with insights, actions and exercises that will help you create your own Customer Ease Map - a practical blueprint to improve flow, confidence, and connection in your business. You can use this workbook to simplify your business as a whole or use it to create more clarity and ease in the customer journey for certain products or services.
Perfect for:
Small businesses, service providers, community organisations, and anyone wanting a clearer, kinder, more effective way to grow.
Price: $47 AUD + GST
👉 Download the Customer Ease Map™ Workbook and start making your business easier today.
If your marketing or customer experience feels harder than it should, the Customer Ease Map Workbook will help you find the friction, fix it, and create a smoother, more sustainable business.
This guided workbook walks you step-by-step through mapping your customer journey so you can:
Understand the six key stages in your customers’ journey with you
Identify where customers hesitate or drop off
Redraw or recreate the experience of buying from or working with you
Clarify your communication and messaging
Add simple moments of care that build trust and loyalty
Strengthen your marketing by aligning it with the experience you deliver
Create more ease for you and your customers
The workbook is packed with insights, actions and exercises that will help you create your own Customer Ease Map - a practical blueprint to improve flow, confidence, and connection in your business. You can use this workbook to simplify your business as a whole or use it to create more clarity and ease in the customer journey for certain products or services.
Perfect for:
Small businesses, service providers, community organisations, and anyone wanting a clearer, kinder, more effective way to grow.
Price: $47 AUD + GST
👉 Download the Customer Ease Map™ Workbook and start making your business easier today.
