The Customer Ease Map™ Workbook

Find the invisible reasons customers hesitate and fix them without more marketing

The Customer Ease Map™ helps you spot where people get confused, overwhelmed, or quietly drop off and shows you exactly how to make it easier for them to say yes, come back, and recommend you.

If you’re doing “all the right things” - posting, updating your website, responding quickly - but sales still feel harder than they should, the problem usually isn’t your offer.

It’s friction.

This guided framework helps you identify it, remove it, and replace it with clarity, confidence, and care across your entire customer journey.

Inside The Customer Ease Map™ you’ll get:

• A step-by-step customer journey audit you can run on any part of your business

• A friction-finding framework that reveals where customers hesitate or drop off

• A practical decision tool to help you simplify what actually matters

• A repeatable system you can revisit quarterly as your business grows

This isn’t theory. It’s a working document you’ll come back to again and again.

Price: $47 AUD + GST

👉 Download the Customer Ease Map™ Workbook and fix what is costing you sales